This Privacy Policy explains how African Market Hub Inc. ("African Market Hub," "we," "us," or "our") collects, uses, discloses, and protects personal information when you visit africanmarkethub.site, use our marketplace, or interact with our services.

We handle personal information in accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA, S.C. 2000, c. 5) and applicable Newfoundland and Labrador privacy legislation.

1. Who We Are

2. What We Collect

• Contact information — name, email, phone, shipping address.
• Order details — products purchased, order history, and payment information (processed by third-party providers).
• Vendor information — for sellers: business details, product listings, and banking information for payouts.
• Website usage — IP address, browser type, pages visited, collected via cookies.

3. Why We Collect It

• To process orders and facilitate deliveries.
• To manage vendor accounts and payouts.
• To communicate about orders, promotions, and marketplace updates.
• To meet legal, tax, and regulatory obligations.
• To improve our marketplace and website.

4. Consent

By providing personal information — through our website, an order, or a vendor agreement — you consent to its collection, use, and disclosure as described here. You may withdraw consent at any time by writing to contact@africanmarkethub.site, subject to legal and contractual restrictions.

5. Disclosure

We do not sell personal information. We may share it with:

• Service providers — payment processors, shipping partners, IT hosting, and email services.
• Vendors — as required to fulfil orders (name, shipping address, order details).
• Professional advisors — legal, accounting, and insurance providers.
• Authorities — where required by law or court order.

6. Cookies

Our website uses strictly necessary and analytics cookies. You can disable cookies in your browser settings; some features may not work properly as a result.

7. Retention

Order and vendor records are retained for at least 7 years for tax and legal purposes. Website inquiries are retained for up to 24 months unless a customer relationship is established.

8. Your Rights

You may request access to, correction of, or deletion of your personal information by contacting contact@africanmarkethub.site. We respond within 30 days.

If unsatisfied, you may contact the Office of the Privacy Commissioner of Canada at priv.gc.ca.

9. Contact

These Terms of Service govern your access to africanmarkethub.site and your use of the African Market Hub platform. By using the site or making a purchase, you agree to these Terms.

1. Who We Are

2. Website Use

You may use this site for lawful purposes only. You may not scrape, copy, redistribute, or republish its content without written permission. All content is protected by copyright.

3. Marketplace Role

African Market Hub operates as an online marketplace connecting independent vendors with buyers. We are not the seller of record for third-party products. Each vendor is responsible for the accuracy of their listings, product quality, and fulfilment.

4. Orders & Payment

Prices are quoted in Canadian Dollars (CAD). Payment is processed by third-party providers. Order confirmation does not guarantee availability — vendors may cancel orders due to stock issues.

5. Shipping & Returns

Shipping is handled by individual vendors. Delivery times and return policies vary by vendor. Buyers should review vendor-specific policies before purchasing.

6. Vendor Responsibilities

Vendors are responsible for complying with all applicable laws, including product safety, labelling, and tax obligations. African Market Hub reserves the right to remove vendors who violate these Terms.

7. Limitation of Liability

To the maximum extent permitted by law, African Market Hub Inc. shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of this website or the marketplace. Our aggregate liability shall not exceed the fees paid for the specific transaction giving rise to the claim.

8. Governing Law

These Terms are governed by the laws of the Province of Newfoundland and Labrador and the federal laws of Canada applicable therein. Disputes are subject to the exclusive jurisdiction of the courts of Newfoundland and Labrador.

9. Contact

African Market Hub Inc. is committed to ensuring digital accessibility for people with disabilities. We continually improve the user experience and apply relevant accessibility standards to our website and marketplace.

1. Our Commitment

We are committed to meeting or exceeding:

• The Accessible Canada Act (S.C. 2019, c. 10).
• The Web Content Accessibility Guidelines (WCAG) 2.2, Level AA.

2. Measures We Take

• Semantic HTML and logical heading structure.
• Alternative text for meaningful images.
• Sufficient color contrast (checked against WCAG AA).
• Keyboard-navigable menus and links.
• Support for browser zoom and text resizing up to 200%.
• Testing with screen readers (NVDA, VoiceOver).

3. Known Limitations

• Vendor-uploaded images — product photos may lack detailed alt text. We encourage vendors to add descriptions.
• Third-party tools — embedded payment and shipping widgets may not fully meet AA standards.

If you encounter a barrier, we will work with you to provide the information or service you need in an alternative format.

4. Feedback

We welcome your feedback. If you experience an accessibility issue or need information in another format, contact us:

5. Ongoing Efforts

We review our website and marketplace at least annually and integrate accessibility criteria into all new digital projects. This statement is reviewed and updated each year.